TAK Innovation | Design Thinking + Service Design

Who did we help?

User Research / Service Design / Analysis

Knauf

In 2019-2020, we've supported Knauf, a leading building materials and construction systems producer, with user research and service design activities. This digital transformation project is aiming at redesigning ecommerce and logistics solutions in a complex B2B setting, with Poland being one of four countries involved.

We have:
- delivered multiple rounds of remote and on-site contextual user interviews,
- conducted shadowing and diary survey studies,
- tested prototypes,
- translated raw data into strategic insights.

Workshops / Innovation managament / Trend analysis

Creation Center / Deutsche Telekom

Between 2013 and 2018 we'd been involved in multiple projects at the Creation Center of Telekom Innovation Laboratories in Berlin. Those included
- a startup development and launch
- workshop preparation & facilitation
- trend research and analysis
- UX assignments
- development of internal methods & tools.

Workshops / Design Thinking / Employee Experience

Nike

We organised and conducted a workshop with a Nike Product Presentation specialists. Each of 4 teams was led by a coach to identify opportunities and create solutions for challenges regarding international communication.
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“Premium, Seamless and Personal.”

Efficient and effective workshop with valuable outcome and well defined and covered objectives. I can definitely recommend them to anyone looking for a creative, exciting and interactive trainings for their teams.
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Agnieszka Zalewska | Product Presentation Manager Distributors| Nike CEE

What is design thinking?

We believe that Design Thinking can be understood on 3 levels:

As a set of tools

These include many methods such as contextual interviews, journey mapping, personas, brainwriting, paper prototyping, etc.

As a process

In it’s simplest form it is an iterative cycle consisting of a) defining needs and opportunities and b) creating solutions.

As a mindset

It is a highly emphatic and creative approach to work.

What DO WE SPECIALIZE IN?

Design Thinking and Design Sprints

Develop and test concepts for improved or new services, products and internal systems.

User Research and MVP validation

Validate your business assumptions, understand your customers and improve your service experience.

Remote and in-person formats

Collaborate with us in offline and online formats - strategy workshops, research activities and innovation trainings.

INNOVATION CONSULTING

Andrzej Karel

Tak Founder

Andrzej had been working as an innovation coach and user researcher since 2012, with companies such as Deutsche Telekom, Knauf, Nike, Danfoss, ESCP Berlin, Hella and PKO BP.

Currently, he works as an Innovation Process Manager at KUBIKx, a venture builder of Schmitz Cargobull.

Innovation Process Manager at KUBIKx
‍Venture Builder of Schmitz Cargobull

HPI School of Design Thinking Potsdam (D-School)
2013 graduate, basic & advanced tracks

mail Andrzej connect on linkedin

FULL TEAM
PROJECT WORK

We work closely with a network of talented designers, researchers and coaches.

To tackle bigger projects and get you the service you deserve, we teamed up with HeroDOT digital house.

Contact HERODOT TEAM

Would you like to work together?

We can offer you custom-made solutions ranging from single workshops to user research to full-length projects.
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In Germany, Poland or anywhere else.

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You can also catch us at hello@herodot.com

TAK MEANS YES.

WE FACILITATE AND CONSULT INNOVATION PROCESSES↘

Would you like to work together?